The Surgery, Great Massingham

Headed by our Practice Manager, Mr Barry White, our staff are here to give you the best service they can. As you will appreciate, they can get very busy at certain times of the day and we would ask you to bear with them if they are not always able to help you straight away. In addition to the practice manager, the surgery staff consists of a mixture of full- and part-time receptionists, dispensers, nurses, secretaries, computer operators, administrators and cleaners. They are deployed as follows:

Main Surgery - Great Massingham
Mr Barry White	Practice Manager	MinstLM; Dip PM
Mrs Beverley Mackney	Assistant PM	Dip MS
Mrs Ruth Harris	Dispensary Manager	ISM
Mrs Anne Davies	Practice Nurse	RN
Mrs Julia Taylor	Diabetic Nurse	RN
Mrs Jennifer Millard	Health Visitor	RN HV
Mrs Julia Randall	Community Matron	RN RDN BA (Hons)
Mrs Donna Snowden	Community Nurse	RN BSc (Hons)
Mrs Sally Sturman	Community Nurse	RN Dip N
Mrs Vanessa Dupont	Physiotherapist
Branch Surgery - Bayfield Surgery, Docking
Mrs Sandra Harrod	Practice Secretary
Mrs Janet Adam	Practice Nurse	RN RDN

PRACTICE NURSES

The practice nurses are available by appointment. Routine appointments can be made morning and afternoon at the following times:

Their numerous tasks include:

• Taking blood for tests
  
  
• Infant and adult immunisation
  
  
• Dressings and removal of stitches
  
  
• Ear syringing
  
  
• Clinics to monitor blood pressure, asthma, diabetes and osteoporosis
  

DISTRICT NURSES

There is a district nursing team at both surgeries. Their duties include visiting patients of any age in their homes, giving practical assistance or offering professional advice. Each patient's needs are assessed and the care/treatment is planned accordingly. The district nurses are available as follows:

Great Massingham Surgery

They can be contacted during normal working hours by phoning 01485 520017

During weekends and Bank Holidays only, by phoning 01485 518044

After 4.30pm phone 01553 613613 (The Queen Elizabeth Hospital, King's Lynn) and ask for the Community Sister on duty.

Bayfield Surgery, Docking

They can be contacted every day by phoning (01485) 518044
This includes weekends and Bank Holidays 8.30am to 4.30pm.
After 4.30pm please phone (01553) 613613 and ask for the Community Sister on duty.

HEALTH VISITOR

We have a health visitor who is responsible for Massingham and also some Docking patients. She has a special responsibility for the health of children. She also works with individuals, families and communities to promote health. She works closely with the doctors and is able to make home visits as well as running her clinics.

The health visitor can be contacted by telephoning (01485) 520543.

PRACTICE COUNSELLOR

Counselling is provided at the practice, by GP referral.

Short-term counselling is effective in addressing specific life difficulties and enables the patient to make small changes, which may have a beneficial effect on the quality of their life.

TRAINING PRACTICE

We are an approved training practice and often have doctors working at the surgery who are training to be general practitioners. The doctors in training are fully qualified and are either GP Registrars or Foundation Year 2 doctors, and may have already accumulated several years' experience in hospital medicine. They work with us as part of their postgraduate experience for periods between 3 - 6 months.

For their training they need to video a proportion of their consultations. The receptionist will let you know if the GP registrar is videoing consultations when you arrive for an appointment and will seek your written consent; and the GP registrar will explain about the video consultation when you go into the consulting room to see her/him.