The Surgery, Great Massingham

THE PARTNERS

THE PRACTICE STAFF

Headed by our Practice Manager, Mr Barry White, our staff are here to give you the best service they can. As you will appreciate, they can get very busy at certain times of the day and we would ask you to bear with them if they are not always able to help you straight away. In addition to the practice manager, the surgery staff consists of a mixture of full- and part-time receptionists, dispensers, nurses, secretaries, computer operators, administrators and cleaners. They are deployed as follows:

Main Surgery - Great Massingham
Mr Barry White	Practice Manager	MinstLM; Dip PM
Mrs Beverley Mackney	Assistant PM	Dip MS
Mrs Ruth Harris	Dispensary Manager	ISM
Mrs Anne Davies	Practice Nurse	RN
Mrs Julia Taylor	Diabetic Nurse	RN
Mrs Anne Hill	Healthcare Assistant
Branch Surgery - Bayfield Surgery, Docking
Mrs Sandra Harrod	Practice Secretary
Mrs Janet Adam	Practice Nurse	RN RDN
Mrs Kerry Herrington	Healthcare Assistant

PRACTICE NURSES

The practice nurses are available by appointment. Routine appointments can be made morning and afternoon at the following times:

Their numerous tasks include:

• Taking blood for tests

• Infant and adult immunisation

• Dressings and removal of stitches

• Ear syringing

• Clinics to monitor blood pressure, asthma, diabetes and osteoporosis

They also assist the doctors in minor surgery and are always available to offer professional advice.

DISTRICT NURSES

There is a district nursing team at both surgeries. Their duties include visiting patients of any age in their homes, giving practical assistance or offering professional advice. Each patient's needs are assessed and the care/treatment is planned accordingly. The district nurses are available as follows:

Great Massingham Surgery

They can be contacted between 8.00am and 4.00pm every day, including weekends and bank holidays, by phoning 01485 520017.

After 4.00pm phone 01553 613613 (The Queen Elizabeth Hospital, King's Lynn) and ask for the Community Sister on duty.

Bayfield Surgery, Docking

They can be contacted between 8.00am and 4.00pm every day, including weekends and bank holidays, by phoning (01485) 520017.
After 4.00pm please phone The Queen Elizabeth Hospital, King's Lynn (01553) 613613 and ask for the Community Sister on duty.

HEALTH VISITOR

Both surgeries have a health visitor assigned. Working closely with the doctors and charged with a special responsibility for children's health, the health visitor will run clinics, make home visits and strive to promote health in individuals and families throughout the community.

PRACTICE COUNSELLOR

Counselling is provided at the practice, by GP referral.

Short-term counselling is effective in addressing specific life difficulties and enables the patient to make small changes, which may have a beneficial effect on the quality of their life.

TRAINING PRACTICE

We are an approved training practice and often have doctors working at the surgery who are training to be general practitioners. The doctors in training are fully qualified and are either GP Registrars or Foundation Year 1 or Year 2 doctors, and may have already accumulated several years' experience in hospital medicine. They work with us as part of their postgraduate experience for periods between 3 - 6 months.

For their training they need to video a proportion of their consultations. The receptionist will let you know if the GP registrar is videoing consultations when you arrive for an appointment and will seek your written consent; and the GP registrar will explain about the video consultation when you go into the consulting room to see her/him.